Job title: GM - Store
Job type: Permanent
Emp type: Full-time
Industry: Manufacturing
Salary type: Monthly
Location: Samut Prakarn
Job published: 23/12/2024
Job ID: 47205
Contact name: Piluntana Rungkasiri

Job Description

Job Highlights:

  • Minimum 5 years in retail management.
  • Experience with international customers.
  • Proficient in English.

Job Description

  • Ensure smooth daily store operations, including opening and closing procedures.
  • Maintain operational excellence by adhering to company policies and procedures.
  • Monitor and optimize store layouts, displays, and cleanliness for maximum customer engagement.
  • Oversee compliance with safety, health, and regulatory standards.
  • Drive sales growth by implementing effective strategies and promotions.
  • Monitor key performance indicators (KPIs) such as revenue, conversion rates, and average transaction value.
  • Prepare and manage budgets, forecasts, and financial reports.
  • Oversee inventory management to ensure stock availability and minimize shrinkage.
  • Collaborate with the purchasing team for effective stock planning and replenishment.
  • Ensure merchandising aligns with marketing plans and seasonal promotions.
  • Recruit, train, and develop store staff to achieve high performance.
  • Monitor customer satisfaction levels and implement feedback-driven improvements.
  • Ensure that all staff maintain a professional and customer-friendly attitude.
  • Prepare periodic reports for senior management on store performance and initiatives.

Qualifications

  • Bachelor’s degree in Business Administration, Retail Management, or Construction retail (preferred).
  • Minimum 5-7 years of experience in retail management, with at least 2 years in a leadership role.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Proven ability to analyze data and make informed business decisions.
  • Proficiency in retail management systems and tools.
  • Exceptional customer service and problem-solving skills.
  • Ability to multitask and manage competing priorities.