Job Highlights:
- 5-7 years of experience in Building Management.
- Strong knowledge of building regulations, rules, and industry standards
Job Description
Oversee daily building operations and facilities to ensure seamless functionality.
Efficiently manage tenant space handovers and take-back processes.
Coordinate fit-out and reinstatement activities for tenant areas as required.
Serve as the primary contact for tenants, addressing inquiries and resolving complaints promptly.
Monitor and coordinate defect rectifications and maintenance efforts to uphold building standards.
Prepare and submit detailed daily and monthly operational reports to assess performance and identify improvement areas.
Manage the procurement process for operational supplies, ensuring cost-effectiveness and quality.
Supervise contractors and service providers, ensuring compliance with established standards and timelines.
Facilitate effective communication and collaboration with tenants, internal departments, insurance providers, and contractors.
Provide guidance, supervision, and training to team members to enhance their skills and performance.
Develop and maintain strict control over the building’s operational budget for optimized resource allocation.
Promptly prepare incident reports and contribute to monthly operational analyses.
Participate in meetings, training sessions, and assigned tasks to stay informed and support organizational objectives.
Foster a customer-centric approach to enhance tenant satisfaction and loyalty.
Encourage collaboration among cross-functional teams to leverage expertise and achieve shared goals.
Apply analytical thinking and problem-solving skills to identify root causes and implement effective solutions.
Proactively address defects reported by tenants or the helpdesk in a timely manner.
Ensure thorough contract management to maintain compliance with building standards and obligations.
Maintain accurate tenant occupancy records and related documentation for operational efficiency.
Qualifications
- Bachelor's degree in Property Management, Hospitality, Business Management, or a related field.
- 5-7 years of experience in Building Management.
- Proficiency in English (listening, speaking, writing, reading).
- Strong knowledge of building regulations, rules, and industry standards.
- Skilled in Microsoft Office, particularly PowerPoint, Excel, and Word.
- Excellent communication and interpersonal skills.
- High level of responsibility and ability to perform under pressure.
- Strong attention to detail with the ability to maintain accurate records and documentation.
- Problem-solving abilities and strong interpersonal skills.
- Effective leadership skills to manage and supervise teams.
- Customer service-oriented mindset.