Workplace: Chitlom, Bangkok 
Job Function: Service Engineer/Repair Engineer 

Key Responsibilities

About the Role

We are looking for a Junior Service Engineer to support the repair, maintenance, calibration, and quality inspection of cameras and lenses. This role is ideal for someone with strong technical skills, hands-on repair experience. The position also involves supporting customers and coordinating after-sales service activities.

Key Responsibilities

Technical Service & Repair

• Diagnose technical issues and document repair findings
• Repair, maintain, and calibrate cameras, lenses, and related equipment
• Perform cleaning, testing, and functional inspections
• Conduct quality control checks before returning products to customers
• Attend technical training programs as required
• Maintain tools, equipment, and service workstations

Customer Support & Operations

• Coordinate with regional technical teams for complex repair cases
• Provide technical assistance to customers via phone and walk-in service
• Support front desk operations when needed
• Handle customer concerns and escalated cases professionally
• Assist with product demonstrations, events, and technical support activities
• Perform monthly spare parts inventory checks

Qualifications

• Diploma or Technical Certificate in a relevant field required
• Bachelor's degree in Electronics, Engineering, or related disciplines is an advantage
• At least 5 years of hands-on experience in camera or electronic equipment repair
• Strong understanding of camera systems, electronics, and troubleshooting techniques
• Experience working with leading camera brands such as Canon, Nikon, Sony, Fujifilm, or Panasonic is preferred
• Previous experience with camera retailers or service centers is highly desirable
• Skilled in diagnostics, calibration, repair, and quality inspection

• Strong problem-solving and troubleshooting skills
• Able to work independently and manage repair tasks effectively
• Good communication and customer service skills
• Basic English communication skills are an advantage
• Flexible to work on a rotating schedule, including Saturdays when required

Working Schedule

• Currently 5 working days per week
• May be adjusted to 5.5 working days per week depending on business needs
• Working Hours:
  • Monday to Friday: 09:00 – 18:00
  • Saturday: 09:00 – 13:00 (when required)

Salary & Benefits

• Salary: (depending on experience and qualifications)
• Performance bonus (approximately 1 month)
• Petrol allowance: THB 1,500 per month
• Salary package will be considered based on skills and experience
• Technical assessment will be conducted during the first interview