Job Description

Job Responsibilities

We are looking for an experienced Manager – Area Human Resources to oversee and support HR operations across assigned stores/areas. You will work closely with Store General Managers (SGM), Store HR teams, and Corporate HR to ensure effective implementation of HR policies, people initiatives, and HR processes.

Key Responsibilities

• Ensure Corporate HR policies, procedures, and initiatives are effectively communicated and implemented across assigned areas.
• Partner with Store Management and Store HR to support workforce planning and recruitment activities.
• Manage employee promotion and transfer processes within and across assigned areas.
• Identify training needs and coordinate training programs with Store Management, Corporate HR, and functional trainers.
• Monitor and ensure the accuracy and quality of payroll processes for assigned stores.
• Support annual salary increment and year-end performance review processes in line with Corporate HR guidelines.
• Drive employee retention initiatives and employee engagement activities.
• Lead Store HR teams in gathering labor market information and developing solutions to address recruitment and labor market challenges.
• Provide regular coaching, guidance, and skills development for Store HR teams across recruitment, training, OJT, compensation & benefits, and payroll.
• Handle recruitment for critical positions.
• Review and verify HR-related documentation before submission to Corporate HR.
• Identify opportunities to improve HR processes and enhance the quality and effectiveness of HR operations.

Skills & Qualifications

• Bachelor's degree in Human Resources Management, Human Resources Development, Business Administration, or a related field.
• 5–8 years of experience in Human Resources Management or Development, covering areas such as Recruitment, Payroll, Training, Employee Relations, and HR Operations.
• Strong knowledge of HR practices, including Recruitment, Employee Relations, Communication, and Training & Development.
• Strong digital mindset and AI literacy, with familiarity with tools such as Copilot, AI-powered HR tools, and HR data analytics.
• Experience in driving change management and digital transformation initiatives.
• Ability to leverage HR analytics and AI-driven insights to improve workforce productivity and support business decision-making.
• Strong communication, stakeholder management, analytical, and systematic thinking skills.
• Good command of English, both written and spoken.
• Proactive with strong initiative and problem-solving abilities.
• Good understanding of business operations and processes.
• Willingness to travel frequently across assigned regions.
• Ability to coach and support HR teams across multiple locations.