Job Description

Job Highlights

• Customer Service
• Customer Complaint
• Global Manufacturing

Job Description

• Details Serve as the primary point of contact for all customer support
• Lead to opportunities in management, sales, customer success, or client relations due to the comprehensive understanding of customer needs and company products/services they provide
• Addressing customer concerns promptly and professionally, focusing on issues
• Provide accurate information and guidance on our services and processes.
• Manage all customer support-related tasks efficiently.
• Collaborate with internal departments to escalate and resolve complex issues.
• Assist in client prospecting and onboarding processes.

Qualifications

• Proficiency in both Thai and English (professional working level).
• 5 years of experience in sales support, customer service in any industries
• Strong written and verbal communication skills.
• Detail-oriented with excellent organizational and multitasking skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced, dynamic setting.