Job Description

Center Head

The ideal candidate will oversee the daily operational tasks of a professional medical center and manage all aspects of staff, including development, performance, and budgeting. Understanding and implementing Work Health and Safety regulations, ensuring compliance with documented policies and procedures are also key responsibilities.

Responsibilities

• Ensuring the clinic operates efficiently and effectively, meeting all regulatory and compliance standards.
• Overseeing administrative tasks such as scheduling, patient records management, and billing processes.
• Managing clinic staff, including hiring, training, and conducting performance evaluations.
• Implementing and monitoring quality control measures to maintain high standards of patient care.
• Developing and managing the clinic's budget, ensuring financial sustainability and profitability.
• Coordinating with healthcare providers to streamline patient care and improve clinical outcomes.
• Addressing patient concerns and feedback to enhance the overall patient experience.
• Staying informed about industry trends and integrating relevant advancements into clinic operations.
• Ensuring the clinic is equipped with necessary medical supplies and equipment and maintaining inventory.
• Fostering a positive work environment to promote staff engagement, morale, and professional development.

**Marketing Responsibilities: **

• Developing and implementing marketing strategies and campaigns to promote the organization’s products or services.
• Conducting market research to identify trends, customer needs, and competitive analysis.
• Managing social media accounts, creating content, and engaging with followers to enhance online presence.
• Coordinating with graphic designers, copywriters, and other creative professionals to produce promotional materials.
• Monitoring and analyzing the performance of marketing campaigns, using metrics and data to inform future strategies.
• Organizing and attending events, trade shows, and exhibitions to represent the company and network with potential clients or partners.

Qualifications

• Excellent communication abilities, both verbal and written.
• Strong problem-solving skills and the ability to make informed decisions.
• Commitment to continuous professional development and education.
• Fluent in Thai language and English.