Sales Specialist - MNC Medical Device company

Job Highlights

• Experience with instrument / medical device products.
• Minimum 5 years of Sales experience for medical devices.
• Flexible with travel.

Key Responsibilities:

• Generate and maintain a complete and consistent customer database for assigned territory (including complete address and name information, existing equipment, account qualification, detailed projections, buying influences, and other fields as demanded by address book)
• Develop creative sales strategies for all potential accounts within territory, taking all buying influences into consideration with minimal guidance only
• Exploits existing client relationships to effectively influence other accounts and to promote upgrade business
• Establish and maintain relationship with All contacts at qualified accounts through visits, follow-up letters, phone calls, attending medical congresses, and alike. Systematically develop coach in each account, create strong emotional relationship, create informal network within own area
• Manage the complete sales cycle (including comprehensive product presentation/evaluation, closing, negotiating the contract, configuration adjustments, delivery, installation, and after sales support)
• Arrange and conduct customer site visits or in-house visits
• Ensure timely involvement in all applicable tenders. Ideally consult customers in selection of optimal tender specifications. Prepare necessary documents for tenders and support administrative personnel in head office with suitable answering strategy (including quotation, letter, answering of technical questions etc.)
• Develop regular pattern of contacting customers and related decision makers based on status and necessity of sales projects and stay knowledgeable regarding the situation of each account, distributor, and market.
• Communicate frequently and proactively with colleagues and share relevant information about competitors, partners, customers and alike using e.g. the forum provided in the Intranet; provide feedback to marketing, co-ooperate with colleagues from Support Department to prepare for Clinical Loaners, etc.
• Share account information with colleagues and stimulate cross selling
• Communicate continuously with distributors, agents (if existing), and strategic partners in order to train them, to develop shared sales strategies and exchange information. Support selection of suitable distribution partner
• Provide superior with detailed sales forecast
• Maintain a high degree knowledge through continuous self-training, including but not limited to medical product and competitive information
• Maintain and further develop a professional, innovative, and sympathy driven image of company with customers and competitors
• Monitor own costs and ensure to stay within budget.

Qualifications

• A demonstrated track record for meeting sales objectives in a Medical Device company
• A solid understanding of the medical device business.
• Good command of English.
• Flexible with travel.

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Center Head

The ideal candidate will oversee the daily operational tasks of a professional medical center and manage all aspects of staff, including development, performance, and budgeting. Understanding and implementing Work Health and Safety regulations, ensuring compliance with documented policies and procedures are also key responsibilities.

Responsibilities

• Ensuring the clinic operates efficiently and effectively, meeting all regulatory and compliance standards.
• Overseeing administrative tasks such as scheduling, patient records management, and billing processes.
• Managing clinic staff, including hiring, training, and conducting performance evaluations.
• Implementing and monitoring quality control measures to maintain high standards of patient care.
• Developing and managing the clinic's budget, ensuring financial sustainability and profitability.
• Coordinating with healthcare providers to streamline patient care and improve clinical outcomes.
• Addressing patient concerns and feedback to enhance the overall patient experience.
• Staying informed about industry trends and integrating relevant advancements into clinic operations.
• Ensuring the clinic is equipped with necessary medical supplies and equipment and maintaining inventory.
• Fostering a positive work environment to promote staff engagement, morale, and professional development.

**Marketing Responsibilities: **

• Developing and implementing marketing strategies and campaigns to promote the organization’s products or services.
• Conducting market research to identify trends, customer needs, and competitive analysis.
• Managing social media accounts, creating content, and engaging with followers to enhance online presence.
• Coordinating with graphic designers, copywriters, and other creative professionals to produce promotional materials.
• Monitoring and analyzing the performance of marketing campaigns, using metrics and data to inform future strategies.
• Organizing and attending events, trade shows, and exhibitions to represent the company and network with potential clients or partners.

Qualifications

• Excellent communication abilities, both verbal and written.
• Strong problem-solving skills and the ability to make informed decisions.
• Commitment to continuous professional development and education.
• Fluent in Thai language and English.