Responsibilities:

• Define annual objectives, budgets, and KPIs to ensure team performance aligns with company targets.

• Control expenditures and maintain cost-efficiency across operations.

• Ensure all facilities comply with legal, environmental, health, and safety regulations.

• Supervise construction, renovation, and refurbishment projects.

• Take the lead in planning and executing the team’s recruitment strategy.

• Manage contracts and service providers related to building operations, including cleaning, catering, parking, and security.

• Monitor and prioritize ongoing tasks, resolving issues as they arise.

• Ensure all utilities and essential services within the facility are operating smoothly.

• Oversee repair and maintenance tasks, as well as verify the proper installation of building equipment.

• Supervise and evaluate third-party service providers (e.g., SDX) to ensure quality and efficiency.

• Prepare detailed reports and provide actionable recommendations.

• Provide quarterly updates on budgets, performance, current tasks, and strategic plans.

• Foster strong relationships with internal property teams and external service partners.

Qualifications:

• Bachelor’s degree in Business, Engineering, or a related field, or equivalent experience.

• At least 7 years of experience in operations or facilities management, or a related role.

• Solid understanding of building maintenance, operational processes, and safety protocols.

• Strong analytical and problem-solving capabilities.

• Detail-oriented, proactive, and committed to delivering exceptional service to both internal and external stakeholders.

• Excellent negotiation and communication skills, with the ability to work autonomously.

• Effective in time management, multitasking, and team collaboration.

• Able to work well under pressure in a fast-paced environment.

• Demonstrates an entrepreneurial mindset and a strong drive for success.

• Proficient in Microsoft Office (Excel, Word, PowerPoint); familiarity with property management systems is an advantage.

Job Highlights:

• 5-7 years of experience in Building Management.
• Strong knowledge of building regulations, rules, and industry standards

Job Description

Oversee daily building operations and facilities to ensure seamless functionality.

Efficiently manage tenant space handovers and take-back processes.

Coordinate fit-out and reinstatement activities for tenant areas as required.

Serve as the primary contact for tenants, addressing inquiries and resolving complaints promptly.

Monitor and coordinate defect rectifications and maintenance efforts to uphold building standards.

Prepare and submit detailed daily and monthly operational reports to assess performance and identify improvement areas.

Manage the procurement process for operational supplies, ensuring cost-effectiveness and quality.

Supervise contractors and service providers, ensuring compliance with established standards and timelines.

Facilitate effective communication and collaboration with tenants, internal departments, insurance providers, and contractors.

Provide guidance, supervision, and training to team members to enhance their skills and performance.

Develop and maintain strict control over the building’s operational budget for optimized resource allocation.

Promptly prepare incident reports and contribute to monthly operational analyses.

Participate in meetings, training sessions, and assigned tasks to stay informed and support organizational objectives.

Foster a customer-centric approach to enhance tenant satisfaction and loyalty.

Encourage collaboration among cross-functional teams to leverage expertise and achieve shared goals.

Apply analytical thinking and problem-solving skills to identify root causes and implement effective solutions.

Proactively address defects reported by tenants or the helpdesk in a timely manner.

Ensure thorough contract management to maintain compliance with building standards and obligations.

Maintain accurate tenant occupancy records and related documentation for operational efficiency.

Qualifications

• Bachelor's degree in Property Management, Hospitality, Business Management, or a related field.

• 5-7 years of experience in Building Management.

• Proficiency in English (listening, speaking, writing, reading).

• Strong knowledge of building regulations, rules, and industry standards.

• Skilled in Microsoft Office, particularly PowerPoint, Excel, and Word.

• Excellent communication and interpersonal skills.

• High level of responsibility and ability to perform under pressure.

• Strong attention to detail with the ability to maintain accurate records and documentation.

• Problem-solving abilities and strong interpersonal skills.

• Effective leadership skills to manage and supervise teams.

• Customer service-oriented mindset.

Job Description

• Leasing Strategy Development: Formulate and implement leasing strategies for all properties to drive business growth and profitability.
• Review and update strategies quarterly to maintain a competitive edge.
• Budget Preparation: Gather and analyze data for annual budget planning, including key assumptions and forecasts.
• Tenant Relations & Lease Management: Engage with office tenants to negotiate lease renewals, ensuring favorable terms and conditions.
• Draft and manage lease and service agreements.
• Market Analysis & Reporting: Compile monthly management reports, assess market trends, monitor competitor activities, evaluate performance against KPIs, and develop action plans to meet targets.
• Tenant Engagement & Support: Foster strong relationships with tenants, respond promptly to inquiries via email, phone, or in-person visits, and address tenant concerns effectively.
• Marketing & Promotional Activities: Collaborate with external agencies to enhance leasing performance and brand visibility through marketing initiatives.
• Brand & PR Management: Uphold the company’s brand reputation by implementing PR strategies and coordinating with advertising agencies, PR consultants, and event organizers for promotional campaigns.
• Additional Responsibilities: Handle other tasks as assigned by the line manager.

Qualifications

• Bachelor's or Master's degree in Marketing or Business Administration
• Strong interpersonal skill
• Very good English communication ability in conducting negotiations and achieving results through smooth persuasion
• Computer literate in MS Office
• Fluent English