Job title: Head of Marketing Community - Digital Asset
Job type: Permanent
Emp type: Full-time
Industry: Banking, Legal and Finance
Functional Expertise: Marketing
Salary type: Monthly
Location: Bangkok, TH
Job published: 25/04/2024
Job ID: 42489
Contact name: Piluntana Rungkasiri, Sumit Suandok

Job Description

Our esteemed client stands at the forefront of the digital asset industry, pioneering innovative solutions and setting industry standards.

 

Responsibilities:

  • Community Strategy: Develop and execute a comprehensive community-focused marketing strategy that aligns with the company's marketing objectives and overall business goals. Define clear goals, KPIs, and metrics to measure the success and impact of community marketing initiatives.
  • Community Engagement: Implement strategies to actively engage and communicate with the community through various channels, such as social media platforms, forums, chat groups, and other community-driven platforms. Foster a sense of belonging, trust, and loyalty among community members.
  • Content Creation: Create compelling and valuable content tailored to the community's interests and needs. This includes blog posts, social media content, videos, webinars, tutorials, newsletters, and other relevant materials that educate, entertain, and engage the community.
  • Advocacy Programs: Develop and manage advocacy programs that empower community members to become brand ambassadors and advocates. Identify and collaborate with influential community members to amplify the company's messaging and drive community growth.
  • Events and Campaigns: Plan and execute virtual and physical events, campaigns, competitions, and other initiatives to engage the community and promote the company's digital assets. Collaborate with cross-functional teams to ensure seamless execution and alignment with marketing objectives.
  • Relationship Building: Build and nurture strong relationships with community members, key influencers, partners, and industry stakeholders. Identify partnership opportunities to expand the reach and impact of community marketing efforts.
  • Analytics and Insights: Utilize data analytics and community metrics to measure the performance and effectiveness of community marketing initiatives. Analyze community sentiment, engagement metrics, and user feedback to derive actionable insights and recommendations for improvement.
  • Collaboration and Alignment: Collaborate closely with marketing, product, and customer support teams to align community marketing efforts with overall marketing strategies and business objectives. Advocate for the community's needs and preferences in decision-making processes.
  • Crisis Management and Reputation: Monitor community sentiment, identify potential issues or concerns, and promptly address them with transparency and professionalism. Handle crisis situations and reputation management, ensuring the company's brand image is preserved.
  • Team Leadership: Build and manage a high-performing marketing community team. Provide mentorship, guidance, and performance feedback to team members. Foster a culture of creativity, collaboration, and continuous learning.

 

Qualification:

  • Bachelor's degree in Marketing, Communications, Business, or a related field. Additional certifications or qualifications in digital marketing or community management are a plus.
  • over 7 years's work experience in community-focused marketing roles, preferably within the digital asset, cryptocurrency, or blockchain industry.
  • Excellent communication and interpersonal skills with the ability to connect and engage with diverse community members effectively.
  • Passion for digital assets, blockchain technology, and the vision of decentralized communities.

 

ANCOR are going to submit a shortlist ASAP for this role, if you are interested please submit an up to date profile immediately, alternatively you can reach out to K.Jam at Piluntana@ancor.co.th