Job Description
Responsibilities:
- Define annual objectives, budgets, and KPIs to ensure team performance aligns with company targets.
- Control expenditures and maintain cost-efficiency across operations.
- Ensure all facilities comply with legal, environmental, health, and safety regulations.
- Supervise construction, renovation, and refurbishment projects.
- Take the lead in planning and executing the team’s recruitment strategy.
- Manage contracts and service providers related to building operations, including cleaning, catering, parking, and security.
- Monitor and prioritize ongoing tasks, resolving issues as they arise.
- Ensure all utilities and essential services within the facility are operating smoothly.
- Oversee repair and maintenance tasks, as well as verify the proper installation of building equipment.
- Supervise and evaluate third-party service providers (e.g., SDX) to ensure quality and efficiency.
- Prepare detailed reports and provide actionable recommendations.
- Provide quarterly updates on budgets, performance, current tasks, and strategic plans.
- Foster strong relationships with internal property teams and external service partners.
Qualifications:
- Bachelor’s degree in Business, Engineering, or a related field, or equivalent experience.
- At least 7 years of experience in operations or facilities management, or a related role.
- Solid understanding of building maintenance, operational processes, and safety protocols.
- Strong analytical and problem-solving capabilities.
- Detail-oriented, proactive, and committed to delivering exceptional service to both internal and external stakeholders.
- Excellent negotiation and communication skills, with the ability to work autonomously.
- Effective in time management, multitasking, and team collaboration.
- Able to work well under pressure in a fast-paced environment.
- Demonstrates an entrepreneurial mindset and a strong drive for success.
- Proficient in Microsoft Office (Excel, Word, PowerPoint); familiarity with property management systems is an advantage.