Job title: Service Director
Job type: Permanent
Emp type: Full-time
Salary type: Monthly
Location: Bangkok
Job published: 13/03/2025
Job ID: 49101
Contact name: Maralyn Winnan

Job Description

Job Highlights

  • B2B Service experience in instruments
  • Analytical Instrument
  • After-sales service Liquid analysis instrument

Job Description

  • Develop and implement service business strategies with regional leadership.
  • Drive service commercialization to achieve the target
  • Improve service efficiency using digital tools and standardized processes.
  • Lead change management and establish a best-in-class service organization.
  • Standardize workflows and resolve commercial and operational issues.
  • Train and mentor the team in KPI management and problem-solving..

Qualifications

  • Bachelor's degree in Engineering (Chemical, Instrument, or Process preferred); MBA is a plus.
  • 10 years revenue-generating roles at top-tier organizations.
  • Strong communication skills and ability to navigate complex organizations.
  • Service or sales leadership experience, including 3-5 years managing teams in an MNC.
  • Experience in B2B sales, preferably in measurement equipment, water or color testing, or instrumentation