Job Description

Job Highlights:

• Proficiency in spoken and written English.
• Strong in freight forwarding industry.

Job Description

• Engage with target accounts through in-person sales meetings or virtual appointments as needed.
• Present the company overview, products, services, unique selling points (USPs), and value propositions.
• Assess and identify customer-specific needs and requirements.
• Manage the entire customer registration process from initiation to completion.
• Facilitate the credit application and approval process.
• Offer commercial support during business implementations and product trials.
• Gather and relay customer feedback to support vendor qualification and selection processes.
• Provide commercial insights for vendor pricing and rate negotiations.
• Follow the sales process steps:
• Opportunity: Identification, qualification, quotation, negotiation, and closure.
• Implementation: New customer onboarding, integration, and go-live.
• Handle special assignments as directed by supervisors.

Qualifications

• Bachelor's degree in logistics or a related field.
• 8–10 years of experience in sales, marketing, customer service, or freight forwarding/import-export functions.
• Proficiency in spoken and written English.
• Strong computer skills (MS Office and PowerPoint).
• Excellent customer service mindset with commercial and negotiation skills.
• Strong abilities in relationship building, problem-solving, and solution orientation.
• Capable of working effectively under pressure.