Key Responsibilities

Global Alignment & Collaboration

Work closely with global IT and security teams to ensure consistent implementation of policies and standards across regions.

Cybersecurity Operations

Respond to escalations from global Security Operations Teams related to threat detection and incident response.
Coordinate with global teams to ensure timely resolution of security incidents.

Vendor & Risk Management

Oversee third-party vendors from both IT and cybersecurity perspectives in accordance with Thai SEC requirements and global policies.

Training & Awareness

Deliver local and global IT/security awareness programs for employees and platform users.

Security Compliance

Ensure all locally managed systems adhere to global and local security standards.
Conduct regular reviews and assessments to maintain compliance.

Technical Support

Provide Tier 1 and Tier 2 technical support via in-person assistance, email, chat, or video calls.
Troubleshoot issues involving Windows/macOS, Google Workspace, Office 365, networking, and Wi-Fi.

Onboarding & Offboarding

Support device setup, account provisioning, and secure access procedures for new hires and departing staff.

Requirements

10+ years of experience in IT Infrastructure Management, including 5+ years in cybersecurity (fintech/crypto experience preferred).
Experience working with global or cross-border teams.
Strong understanding of Thai SEC digital asset regulations; familiarity with frameworks such as SOC2 or SSC v9 is a plus.
Deep knowledge of networking, Windows, macOS, and Linux systems.
Expertise in AWS and Google Cloud services.
Self-starter with excellent communication and collaboration skills.
Fluent in English and Thai; Mandarin is a plus.

For more information, please contact Nuttanee via nuttanee@ancor.co.th or call 063 525 5453